This site relies hevily on email so not recieving email is a pain.  In many cases the failure to recieve email is the SPAM settings of the reciever not the sender.  We have correctly configured our servers and email system with DKIM and DMARC.

• First up check your spam folder.  Mark any emails from Admin@BeeSwarm.uk as "NOT SPAM"
• Add Admin@BeeSwarm.uk to your address book.
• Set up a rule in Gmail or Hotmail that marks mail from this address as "Not Spam" or "Never Spam".

Teach your system that BeeSwarm messages are valued.

• Send an email to Admin@beeswarm.uk to say hello and request a reply.  
• Read and click the links  in (Interact with) the messages that do get through.
• Set your internal spam setting to LOW which will result in a  lot of general spam getting through including the BeeSwarm mail.  Make sure you read the messages and then return the spam settings to a higher level once the BeeSwarm message have been acccespted. 

If none of these work then there is a final fix.  This involves setting up a new Gmail account with low spam settings and configuring it to forward on any BeeSwarm mail to your desired destination.